v
PDCA and the related personnel in respective
programs shall maintain confidentiality with respect to information gathered
while executing any service through maintaining the PDCA Code of Conduct and
Confidentiality Procedure
v
PDCA and the related personnel in respective
programs shall take reasonable steps to prevent unauthorized access to
information collected during or relating to respective programs. This includes
information available on the respective platform/portal/template or other
appropriate means through access control and role definition in the respective
portal.
v PDCA
International Ltd. is committed to protecting the privacy and confidentiality
of information related to clients, auditors, staff, shareholders, and
stakeholders. This policy guides legal, standard all schemes, clients or
approval, and ethical obligations regarding privacy and confidentiality.
v PDCA
shall retain all social compliance audit documents in an audit database for a
minimum of ten (10) years, available for review by the internal team, schemes,
vendors, retailers, client requirements, and local laws (if applicable), or any
contractual agreements (if any). Personally identifiable information shall not
be disclosed.
Confidentiality Measures
PDCA International Ltd.
safeguards the confidentiality of information obtained during
audit/certification activities across all organizational levels, including
external representatives.
The policy includes:
v Protection
of proprietary client information against misuse and unauthorized disclosure.
v Authorized
information exchange with other certification bodies, accreditation bodies, and
standard owners for verification purposes.
v Employee
prohibition on disclosing confidential information to third parties without
client consent.
v Confidential
information includes audit reports, non-conformities, and financial data.
Exclusions:
v Clients
are pre-informed about any intended public disclosure of information.
v Disclosure
is required to complete the report/service/ obtain legal or ethical advice
according to the standards, customer, client/retailer, and regulatory
requirements.
v Legal
or contractual obligations to release information will be followed, with client
notification unless prohibited by law.
v Exclusions
in the audit/verification/certification contract include safeguarding standard
integrity, client transitions to different certification agencies, and agreed
public disclosures on standard owners' websites.
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